Frequently Asked Questions
❓ Frequently Asked Questions
Everything You Need to Know About Mihrab
📚 GENERAL QUESTIONS
Q: What is Mihrab?
A: Mihrab is a 10" smart Islamic prayer clock designed specifically for Muslim families in the USA. It provides neighborhood-level accurate prayer times, plays athan (call to prayer), features 211+ Quran reciters with continuous playback, displays Islamic content including adhkar and Seerah stories, and works both online and offline.
Q: What makes Mihrab different from other Islamic clocks?
A: Three key differences:
- Industrial-grade components for 24/7 operation (most devices use cheap tablet parts)
- 2-year comprehensive warranty (longest in the market)
- Neighborhood-level prayer precision (not just city-wide approximations)
- 211+ Quran reciters with intelligent continuous playback
- Built by Muslims with Islamic credentials, not tech opportunists
🕌 PRAYER TIMES & ACCURACY
Q: How accurate are the prayer times?
A: Mihrab calculates prayer times based on your exact home location (neighborhood-level), not just city coordinates. It accounts for your specific elevation and geography, providing the most accurate prayer times available in any consumer Islamic device.
Q: Do I need WiFi for prayer times to work?
A: MIHRAB is designed to ensure the athan never stops, even during internet outages. While the device does need internet connectivity at least once a month to stay updated, we've built it with the understanding that the athan is central to your daily life and cannot be interrupted. The device maintains athan functionality independently, so you'll never miss a prayer call regardless of your WiFi status.
Q: Can I choose different calculation methods?
A: Yes, Mihrab supports multiple calculation methods for different madhabs and preferences.
💿 QURAN & AUDIO
Q: How many Quran reciters are available?
A: 211 beautiful Quran reciters - the most comprehensive library in any Islamic home device.
Q: Does Quran playback continue automatically?
A: Yes. Mihrab features intelligent continuous playback that:
- Plays Quran throughout the day
- Automatically pauses when athan time arrives
- Plays the athan clearly
- Resumes Quran playback automatically after athan
Q: Can I adjust the volume?
A: Yes, adjustable volume controls for both athan and Quran playback.
⚙️ SETUP & INSTALLATION
Q: Is Mihrab easy to set up?
A: Extremely easy:
- Plug in the device
- Follow simple on-screen instructions
- Connect to WiFi
- Select your location
- Ready to use
Setup takes less than 5 minutes. From grandparents to grandchildren, everyone finds it simple.
Q: Where should I place my Mihrab?
A: Mihrab works beautifully in:
- Living rooms
- Prayer corners
- Bedrooms
- Home offices
- Islamic study spaces
The 10" screen is optimized for visibility from across the room.
✅ WARRANTY & SUPPORT
Q: What warranty does Mihrab include?
A: 2-year comprehensive warranty - the longest in the Islamic clock market. Covers all industrial components, screen, audio system, connectivity, and software.
Q: How do I activate my warranty?
A: Scan the QR code on the warranty card included in your product box. It will take you to warranty.mihrabstore.com where you can complete activation in minutes.
Q: What if my device has an issue?
A: Contact info@mihrabstore.com within 24 hours. We provide:
- 24/7 technical support
- Free lifetime software updates
- Priority service for warranty holders
- Defect replacement guarantee
🔧 TECHNICAL SPECIFICATIONS
Q: What are the device specifications?
- 10" touchscreen
- Industrial-grade components
- WiFi connectivity
- Offline capability
- Emergency battery backup (up to 4 hours)
- Premium speakers
- Time-adaptive interface
Q: Does it need to stay plugged in?
A: Yes, continuous power is recommended. The device includes emergency battery backup (up to 4 hours) for power outages, but it's designed for 24/7 plugged-in operation.
✨ FEATURES & CONTENT
Q: What content does Mihrab display?
- Accurate prayer times (5 daily prayers)
- Athan (call to prayer)
- 211+ Quran reciters
- Weekly Seerah moments
- Adhkar and Islamic reminders
- Hijri calendar
- Gregorian calendar
- Time-adaptive visuals
Q: Do I get software updates?
A: Yes! Free lifetime updates. Your Mihrab continuously improves with new features, content, and enhancements at no additional cost.
🚚 SHIPPING & RETURNS
Q: Where do you ship?
A: We ship throughout the United States with standard and express options.
Q: What's your return policy?
A: Contact info@mihrabstore.com with any concerns. We're committed to your satisfaction.
Q: How is Mihrab packaged?
A: Securely packaged with protective materials. Inside you'll find:
- Mihrab device
- Power adapter
- Quick start guide
- Warranty activation card with QR code
- Setup instructions
💬 STILL HAVE QUESTIONS?
We're here to help!
📧 Email: info@mihrabstore.com
⏱️ Response Time: Within 24 hours
جزاكم الله خيراً
May Allah reward you with goodness